Contact us
Talk to the Numbverify team.
Whether you need help with an order, wallet funding, account access, or a privacy request, send a clear message and we will route it to the right queue.
Response times
We aim to respond to most inquiries within one business day. Billing disputes and privacy requests may take longer when we need to verify identity or reconcile payment provider records.
What to include
- The email address on your Numbverify account
- Order ID, phone number, country, and service (for delivery issues)
- Payment provider reference for Add Funds problems (Flutterwave or Paystack)
- Screenshots or exact error text, where relevant
Security reports
If you believe you found a vulnerability in Numbverify, email security@numbverify.com with steps to reproduce. Please do not publicly disclose unresolved issues.
Send a message
Prefer email? Use the addresses above. The form below opens a support ticket in our inbox — signed-in users can continue the thread under Inbox.
By contacting us you also acknowledge our Terms of Service and Privacy Policy.